Terms & Conditions

Effective Date: May 21, 2026.

Welcome to Fortune Play Casino. By accessing or using the services provided at fortuneplaycasino-canada.com, you agree to be bound by these Terms and Conditions. Please read them carefully. If you do not agree with any part of these terms, you must discontinue your use of our platform immediately.

These Terms and Conditions constitute a legally binding agreement between you ("the Player") and Fortune Play Casino ("the Operator").

1. ELIGIBILITY AND ACCOUNT.

1.1. Age Requirement: You must be at least 19 years of age to register and play at Fortune Play Casino. In certain Canadian provinces where the legal gambling age is lower, we strictly enforce a minimum age of 19 to comply with our internal safety standards and regional regulatory frameworks.

1.2. Residency and Jurisdiction: We offer our services to residents of Canada. By registering, you confirm that you are located in a jurisdiction where online gambling is permitted. Players accessing our site from Ontario acknowledge that we operate in alignment with the high standards set by iGaming Ontario (iGO) and the Alcohol and Gaming Commission of Ontario (AGCO). Players from other provinces must ensure they are in compliance with local provincial regulations, including BCLC in British Columbia or AGLC in Alberta.

1.3. Account Creation: You may maintain only one account. Registration requires accurate personal information, including full name, residential address, date of birth, and a valid email address. Providing false information is a violation of our terms and may lead to account suspension and forfeiture of funds.

1.4. Security: You are responsible for keeping your login credentials secure. Any action performed through your account, including wagering and withdrawals, is considered your sole responsibility.

1. FINANCIAL TRANSACTIONS AND.

2.1. Currency: All transactions on our platform are conducted exclusively in Canadian Dollars (CAD/CA$). We do not support other currencies.

2.2. Payment Methods: We support the following methods for your convenience:

• Interac e-Transfer (The preferred method for Canadian players).
• Interac.

• Major Credit Cards (Visa/Mastercard).
• Authorized.

2.3. Deposit Requirements: Funds deposited into your account must originate from an account or payment method registered in your own name. Third-party deposits are strictly prohibited and will be rejected.

2.4. Withdrawals: Withdrawal requests are processed using the same method as the initial deposit where possible. Verification documents may be required to process your first "snipe" or major jackpot withdrawal. We aim for prompt processing, but security reviews may take up to 48 hours.

1. BONUSES AND.

3.1. Bonus Opt-in: In accordance with regulatory standards, specifically for players in the Ontario market, bonuses are not automatically applied. You must proactively opt-in to any promotion to receive it.

3.2. Wagering Requirements: Unless otherwise specified, all bonuses are subject to a standard wagering requirement of 30x to 40x the bonus amount before any winnings can be withdrawn.

3.3. Bonus Abuse: Engaging in strategies such as "bonus hunting" or placing low-risk bets to meet wagering requirements is prohibited. We reserve the right to void bonuses and associated winnings if we detect irregular play patterns.

3.4. Game Weights: Different games contribute differently to wagering requirements. Slots generally contribute 100%, while table games like live dealer blackjack or roulette contribute a lower percentage. Please review the specific terms of each promotion.

1. RESPONSIBLE.

4.1. Our Commitment: Fortune Play Casino is dedicated to fostering a safe gaming environment. We recognize that for some, gambling can become problematic.

4.2. Tools for Players: We provide tools to help you manage your play, including:

• Deposit limits (daily, weekly, monthly).
• Session time.
• Self-exclusion.

4.3. Support Resources: If you or someone you know is struggling with gambling, please reach out to these Canadian resources:

• ConnexOntario: 1-866-531-2600.
• Problem Gambling Helpline: 1-888-230-3506.
• Online assistance at iGamingOntario.ca.

4.4. Self-Exclusion: You may request a self-exclusion at any time by contacting our support team. Once activated, your account will be blocked, and you will be removed from our marketing databases for the duration of the exclusion.

1. ANTI-MONEY LAUNDERING (AML) AND FRAUD.

5.1. Regulatory Compliance: Fortune Play Casino strictly adheres to Canadian federal laws regarding anti-money laundering and the financing of terrorism.

5.2. Know Your Customer (KYC): We reserve the right to perform identity verification checks at any time. This includes, but is not limited to, requesting government-issued ID, proof of address, and verification of payment methods. Failure to provide requested documentation may result in account termination and the withholding of funds.

5.3. Suspicious Activity: Any attempt to circumvent our security measures, engage in collusion, or use unauthorized software will be investigated. If we determine that an account is linked to fraudulent activity, we will report the incident to the appropriate law enforcement authorities.

1. GAME INTEGRITY AND SYSTEM.

6.1. Randomness: Our games utilize certified Random Number Generators (RNG) to ensure fair outcomes. Whether you are playing a classic like Mega Moolah or testing your "dangles" on a high-speed hockey-themed slot, you are assured a fair game.

6.2. Technical Faults: In the event of a system error, software glitch, or interrupted internet connection, we will do our best to resolve the issue. If a game is interrupted, the result of the round is typically preserved on our servers. We are not liable for losses resulting from your personal internet connectivity issues.

1. DISPUTE.

7.1. Internal Process: If you have a complaint regarding a deposit, a bonus, or a payout, please contact our support team at [email protected]. We strive to provide a "beauty" of an experience and will investigate all queries thoroughly.

7.2. Escalation: If you are dissatisfied with our internal resolution, you may escalate the issue to the relevant provincial regulatory body (e.g, AGCO for Ontario players).

1. INTELLECTUAL PROPERTY AND USER.

8.1. Intellectual Property: All content on fortuneplaycasino-canada.com, including software, graphics, and text, is the property of the Operator. You are granted a limited license to use the site for personal, non-commercial purposes only.

8.2. Prohibited Conduct: Players shall not use the site to engage in any illegal activities or to "chirp" or harass other players or our support staff. We maintain a zero-tolerance policy for abusive behavior.

1. LIMITATION OF.

9.1. No Warranty: The services are provided "as is." We do not guarantee that the site will always be available or error-free.

9.2. Liability Cap: To the extent permitted by law, Fortune Play Casino shall not be liable for any indirect, incidental, or consequential damages arising out of your use of our site. Our total liability to you for any claim shall not exceed the amount you have deposited into your account in the 30 days preceding the event giving rise to the claim.

1. TERMINATION OF.

10.1. Voluntary Closure: You may close your account at any time by contacting support. Any remaining balance will be returned to you, subject to compliance with our withdrawal policies.

10.2. Forced Closure: We reserve the right to suspend or terminate your account if you violate these Terms and Conditions. In cases of fraud, collusion, or criminal activity, we reserve the right to forfeit any balances held in the account.

1.

11.1. Amendments: We may update these terms from time to time to reflect changes in law or our internal operations. We will provide notice of significant changes, but it is your responsibility to review these terms periodically.

11.2. Governing Law: These terms are governed by the laws of the province in which you reside and the applicable federal laws of Canada.

11.3. Entire Agreement: These terms, along with any specific bonus terms and our Privacy Policy, constitute the entire agreement between you and the Operator.

1. CONTACT.

If you have questions, feedback, or need assistance, our support team is ready to help. You may contact us at:

Email: [email protected].

We strive to ensure every player has a positive experience. Whether you are aiming for a "snipe" on a jackpot or playing for fun, please play responsibly and remember that the game should always remain an enjoyable pastime. Thank you for choosing Fortune Play Casino.